Housing operations platform

Housing software your residents will actually use.

Rooms, residents, announcements, and packages, all in one place. Easy enough that everyone in the building can find their way around it.

DR
RA Devon Reyes
Maple Hall · Floor 2
Active residents
284
Buildings
9
Beds
312
Maple Hall 207 · package
Aiden Martin · 2h ago
Awaiting pickup
Holiday facilities hours
Sent · 2 days ago
Sent
Quiet Floor · housing group
48 beds · 6 floors
Active
Tonight's check
9 of 12 in · curfew 11:00 PM
See it in action

A quick look at Residwell.

Watch how the pieces fit together, from room assignments to package pickups to the nightly check.

What you get

Everything one team needs to run housing.

From bed assignments to package pickups to “what's happening this weekend.” One platform, a handful of focused surfaces.

Room 2142 beds · 1 open
Assigned bedOpen bedCheck-in due

Buildings & rooms

Model every building, floor, and room with bed counts and photo galleries. Assign residents to their units and group buildings together.

ExportCSVPDF

Reports

Credits, attendance, packages, announcements, and maintenance. Exportable to CSV or PDF and ready to share.

PickedStill open

Housing fair

Residents browse the units they qualify for and pick their own. Closing the fair writes every pick to a printable sheet or straight into move-in check-ins.

Compatibility scoreProposed group

Roommate matching

Residents answer a lifestyle questionnaire; weighted compatibility rules score the pairings and propose roommate groups for staff to review before anyone is placed.

One messageTargeted by roleIn-app + emailDelivery tracked

Announcements

One message goes out in-app and by email, targeted by role and scheduled if you want it later. Per-recipient delivery tracking means you can see exactly who received it.

Engagement credits

Award resident points by category, set per-term category requirements, and track every resident's progress toward them.

RA night-check

After-hours attendance rosters and head counts. Mark each resident in, out, or excused, with a night-by-night history.

Leave requests

Residents file planned absences and staff approve, deny, or edit them. Approved leave automatically excuses the resident from night-check.

Move-in check-ins

Build multi-step check-in forms with conditional questions and photo uploads. Residents complete them when they are assigned a room.

Package tracking

Front-desk parcel logging with automatic resident pickup notifications.

Maintenance

Residents file requests from their unit; staff triage them in a work-order queue, assign a technician, schedule the visit, and track each ticket through to resolution.

A day in the building

From the first parcel to lights out.

One ordinary day in a residence hall, with the same platform behind every step of it.

7:30 AM

The morning parcels

The front desk logs each one. Every resident is notified as their package lands, with nothing to chase.

10:00 AM

A radiator gets reported

A resident files it from their room. It lands in the work-order queue, gets a technician and a visit date, and is tracked to resolution.

2:00 PM

One message, the whole building

An announcement goes out in-app and by email, targeted by role, with per-recipient delivery you can actually check.

6:30 PM

Credit for showing up

Credits for the community dinner are awarded on the spot. Each resident's progress toward their term requirements moves right away.

11:00 PM

Night-check, then curfew

The floor is marked in, out, or excused. Approved leave excuses itself, and the curfew view shows who is still out.

Real-time

The whole building, live. No refresh required.

Residwell keeps every screen in sync, automatically. A package logged at the desk, an announcement sent, a resident checked in for the night, it shows up the instant it happens, everywhere at once.

Notifications the instant they happen

Send an announcement or log a package and it lands in the resident's inbox and notification bell right away. Nobody has to refresh to find out what they missed.

Rosters and counts that update live

As an RA marks residents in for the night, the head count and roster move on every open screen at once, so two staff are never working from different numbers.

Every screen stays in sync

Credits, access changes, and read states carry across tabs and devices the moment they change, so no one acts on a screen that has already gone stale.

Single sign-on

Sign in with the identity provider you already use.

Bring your own SAML or OpenID Connect provider. Your people sign in the way they do everywhere else, and new accounts set themselves up on the first sign-in.

Your SAML or OpenID Connect provider

Connect your organization's identity provider once. Staff and residents sign in with the work credentials they already use, so it's one less password for your people to keep track of.

Routed by work email, automatically

Verify your email domains with a DNS record. From then on, anyone who enters a work email is sent straight to your provider, with nothing extra to remember.

First-time accounts link themselves

A first sign-in creates the account and assigns its role on the spot. People who already have one link it to your provider with a single confirmation.

Require it, with an admin fallback

Require members to sign in through your provider, and keep a password fallback for your admins, so someone can always get in if your provider is ever unavailable.

Make it yours

Your campus, your colors, your address.

Residwell does not have to look like Residwell to your residents. It can look like you.

An address of your own

Your organization lives at yourschool.residwell.com. Your people go there, not to a shared login page with someone else's name on it.

Your logo, your colors, your type

Upload your logo, set a primary and secondary color, and pick a heading typeface. Every screen your people open follows it.

Your data stays yours

Each organization is its own tenant. Buildings, residents, and records are kept apart by the platform, not by a filter someone remembered to apply.

Who it serves

One platform, every role in the building.

Each role gets the screens that match the work they do, without digging through admin menus to find the one form they need.

AM
Resident
Reads what their RA sends, tracks engagement credits, picks up packages, and files leave requests, all from one resident hub.
CP
RA
Runs the nightly check and reviews leave requests for the floor, keeping an eye on residents without a spreadsheet of side-notes.
RT
Organization Administrator
Configures buildings, assigns residents to rooms, and owns the announcements that go out building-wide. Builds custom roles that decide what each person can access, so on a la carte pricing you only pay for the features each role can use.
Access

Decide who sees what.

The roles you build are what decide both where your people can go and what you pay for.

Roles you define

Build a role out of any mix of access. Someone working the front desk can log parcels without seeing anything else in the building.

Access decides the bill

On a la carte, a module is billed only for the people whose role can actually work in it. Leave it out of a role and those people are never billed for it.

Changes land immediately

Adjust a role and everyone holding it moves with it, on screens that are already open. No re-invite, no signing out and back in.

How it works

Three steps to a calmer housing operation.

1

Map your buildings

Sketch your buildings, floors, and rooms one at a time, or bulk-create rooms by number range or pasted list. Group buildings together for clean, organized housing.

2

Onboard your people

Invite residents, RAs, and admins with one-time email links; they set a password and they're in. Everyone gets role-specific views automatically, with no per-person setup.

3

Run the day

Announcements, room changes, and move-in and move-out check-ins all live in one place, audit-trailed and reportable across credits, attendance, packages, announcements, and maintenance.

See Residwell with your own buildings.

Book a 30-minute walkthrough and we'll go through the screens that matter most for the way you run housing.

0setup fees, no annual commit
30 mindemo, no slides, just product